Questions? We are here to help!


Others
What are the Renter's Responsibilities?

As written in Wahdah terms and conditions under clause no. 8 ;

8. RESPONSIBILITIES

8.1 The User hereby undertakes and covenants with WAHDAH as follows:

(a) that the User shall not use the Lease Vehicle:

(i) whilst under the influence of alcohol or drugs;

(ii) for any purpose for which it is not expressly designed;

(iii) for commercial purposes or sublease to other third parties;

(iv) to propel or tow any vehicle or other object;

(v) to participate in any race, test, or contest;

(vi) in any manner whereby the Lease Vehicle will be loaded beyond its permitted capacity;

(vii) for any illegal and/or unlawful purposes; and

(viii) to carry any item(s) that will discharge any unpleasant odors including but not limited to pets, durians, and salted fish. Smoking in the Lease Vehicle is also strictly prohibited. The User shall be liable to reimburse the Company for all costs incurred in accordance with Clause 5.3 in the term and conditions to eliminate such odors and the loss of leasing days of the Lease Vehicle;

(b) that the User shall not do or attempt to do any acts which may infringe upon the interests of WAHDAH in the Lease Vehicle including but not limited to selling, rent, removing, replacing or disposing of the Lease Vehicle and/or any parts thereof;

(c) that the User shall not do or attempt to do any act which may affect the policy or policies of insurance on the Lease Vehicle;

(d) that the User shall not affect any mechanical or other modification to the Lease Vehicle, make any alterations or additions, or fit any towing equipment or other accessories or non-standard tires to the Lease Vehicle without the prior written consent of WAHDAH;

(e) that the User shall not remove or interfere with any identification marks or plates affixed to the Lease Vehicle, nor attempt nor permit the same;

(f) that the User shall not deface the paintwork or bodywork of the Lease Vehicle nor add or erect any painting, sign-writing, lettering, or advertising to or on the Lease Vehicle;

(g) that the User shall not take or allow the Lease Vehicle to be taken out of Malaysia without the prior written consent of WAHDAH, and in the event such written consent is being given, WAHDAH may impose such terms and conditions as it may deem fit;

(h) that the User shall not take the Lease Vehicle to Thailand, Brunei, and Indonesia;

(i) that the User shall also be prohibited from boarding the Lease Vehicle onto other modes of transportation via sea, river, and air for usage from the mainland including but not limited to Langkawi, Tioman, Redang, and Pangkor Island;

(j) that the User shall not repair the Lease Vehicle without obtaining written permission from WAHDAH;

(k) that the User shall bear the cost of the repair or rectification of any damage to the Lease Vehicle resulting from the negligence or intentional act or vandalizing act or improper use of the Lease Vehicle by any of the Drivers;

(l) that the User shall be liable for all missing, stolen, or broken parts and/or accessories of the Lease Vehicle;

(m) that the User shall be liable for the costs of replacement of any lost car key(s) and/or the costs for the creation of any additional car key(s) for the Lease Vehicle;

(n) that the User shall immediately notify WAHDAH in the event of theft or any defect or damage to the Lease Vehicle has been detected during the Lease Term;

(o) that the User shall return the Lease Vehicle at the specified location at the end of the Lease Term and ensure the condition of the Lease Vehicle is as at the commencement of the Lease Term;

(p) that the User shall look after the Lease Vehicle and ensure that it is properly locked and secured and parked in a safe place when not in use during the Lease Term;

(q) the User shall exercise responsibility in attending to and safeguarding of all personal belongings;

(r) the User shall ensure the type of fuel is appropriate for the Lease Vehicle and refill the fuel tank upon return failing which WAHDAH reserves the absolute right to deduct the paid Deposit or any part thereof for such refill;

(s) the User shall be solely liable for all parking fees, traffic fines, penalties or summonses incurred in respect of the Lease Vehicle during the Lease Term;

(t) that the User shall not leave any personal belongings in the Lease Vehicle at the time of returning the Lease Vehicle to us and WAHDAH shall not be liable and/or responsible for such personal belongings in the event of losses upon returning the Lease Vehicle to WAHDAH;

8.2 Fuel

(a) the User must use the appropriate type of fuel for the Lease Vehicle at all times.

(b) the Lease Vehicle must be returned with the amount of fuel equal to that at the time of commencement of the Lease Term.

(c) if the Lease Vehicle is returned with less fuel, the difference shall be deducted from the deposit and potentially charged at a rate, which may include a service component unless prior arrangements have been made.

(d) should there be a discrepancy in the fuel level as recorded by the User, our Inspection Report shall be deemed to reflect the correct one.

8.3 WAHDAH hereby undertakes and covenants with the User as follows:

(a) to maintain the Lease Vehicle in accordance with the manufacturer’s recommended standards;

(b) to examine and ensure that the Lease Vehicle is in a roadworthy condition and suitable to drive during the Lease Term;

(c) to complete the e-inspection form(s) upon pick up and return of the Lease Vehicle;

(d) that the Lease Vehicle has valid insurance coverage during the Lease Term;

(e) and in the event that the Lease Vehicle encounters an accident or breakdown, WAHDAH commits to providing a replacement for the Lease Vehicle of a similar class and specification. If the replacement Lease Vehicle is of a downgrade due to WAHDAH being unable to provide a vehicle of the same class or specification as the initial Lease Vehicle, WAHDAH shall therefore compensate the User. This reimbursement will be credited in the form of “WaPoints”, added to the User's WaCash account. Note that WAHDAH will only proceed to replace the Lease Vehicle if only mutually agreed upon by the User.  

S
Sophia
on 07/09/2023